Privacy Policy

1. Introduction

This Privacy Policy describes how Universal Grip, a business located in Salem, MA, collects, uses, and shares personal information. By using our website or services, you consent to the practices described in this Privacy Policy. 

2. Information We Collect

• Non-Personally Identifiable Information:

  We may also collect non-personally identifiable information, such as IP address, browser type, and device type, through cookies or similar technologies such as Google Analytics. 

• Personally Identifiable Information:

  We may collect personally identifiable information, such as your name, email address, and physical address, for example, through our website contact form or when making a purchase. We also use services & tools to identify your IP address and we may contact you via E-mail and/or LinkedIn after your visit to our website. 

3. How We Use Your Information

• To Provide Services:

  We use your information to fulfill your requests, process your orders, and provide customer support.

• To Improve Our Services:

  We may use your information to improve our website and services, conduct market research, and develop new products or services.

• To Communicate with You:

  We may use your email address to send you updates, newsletters, or other promotional materials, but you can opt-out of these communications at any time. 

4. Sharing Your Information

• We will never share your personal information with third parties. We are a small, family, owner-operated business and have no reason or desire to sell, trade, or send your information to any other party. 

• With Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors or email marketing providers.

• For Legal Reasons: We may disclose your information if required by law or legal process. 

5. Your Rights

• Access: You have the right to access the personal information we hold about you.

• Correction: You have the right to request that we correct any inaccurate or incomplete information.

• Deletion: You have the right to request that we delete your personal information.

• Opt-Out: You can opt-out of receiving marketing communications from us at any time. 

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will post any changes on our website. 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at frank@universalgripco.com or 978-882-1480.